Your Ultimate Online Shopping Experience

Welcome to our commitment to providing you with an exceptional online shopping journey that's both convenient and dependable. At Craft Leather, we're dedicated to ensuring your orders reach you in perfect condition, and we've got all the necessary measures in place to make that happen.

Order Perfection and Returns

Once your order sets sail from our warehouse, we're on the move, and unfortunately, cancellations can't be accommodated. However, if your delivery arrives with any issues, don't fret. You can easily initiate a return request, and we'll promptly address it.

Swift Delivery Times

We understand your excitement, and that's why we aim to have your goodies in your hands within the shortest possible time after a brief 12–24-hour processing period. Choose from the following delivery options:

• Free Shipping (Estimated delivery in 4-7 working days)

• Express Shipping (Estimated delivery in 3-5 working days)

• Priority Express 2 Days Shipping (Exclusive to Metro Cities: Chennai, Delhi, Mumbai & Kolkata. Please note, this option is not available for orders exceeding 3 bags or 2 butterfly chairs due to their weight and shipping constraints.)

Please note that while we strive for promptness, a few of our exquisite leather goods are crafted on-demand or are currently in production. We don't keep large inventories to maintain the freshness of our products. Consequently, delivery times may vary, even with the above-mentioned shipping methods.

For those opting for paid shipping, the cutoff time is 2 pm. Orders placed after this time will be shipped on the next working day.

Global Reach, Local Care

Craft Leather isn't limited by borders; we ship worldwide, including remote destinations, and you can expect your order to arrive within 5-10 business days.

Please keep in mind that the estimated timeframes provided above serve as guidelines. Remote parts of Europe and North America might experience slight delays.

Import Duty & Taxes

We've got you covered with some crucial information:

• For US Customers: Shipments of merchandise valued at $800 or less on a single day are exempt from duties and taxes.

• For Australian Customers: Goods under AUD1,000 are duty, tax, and charge-free.

• For Non-EU Customers: Import fees and taxes may apply upon arrival. These vary by country, so it's best to consult your local tax authorities for specific details.

• For EU Customers: Bulk orders might incur additional import taxes. Contact your local customs office for precise information.

While we aim to provide transparency, CraftoLeather doesn't assume responsibility for local import or sales taxes. For detailed information, reach out to your local customs or tax authorities. Be sure to keep an eye on bulk orders that might surpass these thresholds.

Dealing with Delays

In the unlikely event of a delayed delivery, rest assured that CraftoLeather is dedicated to expediting the process. However, it's important to note that we can only take action if the delay is due to dispatch issues on our end. Unfortunately, we cannot accept responsibility or offer refunds for delays resulting from courier mishaps or customs clearance hold-ups.

CraftoLeather is your partner in quality and reliability throughout your shopping journey. We're here to make your online shopping experience truly remarkable.